File Preparation & Setup
In order to ensure your files are print-ready, we recommend that you upload them in PDF format. When you generate a print-ready PDF, your computer will use the settings in Adobe Acrobat Distiller or any other PDF generating programs you may use. Please make sure that these are set properly before generating your PDF file.
If you are uploading PDF files created in Photoshop, please be sure all layers are flattened.
We also accept .JPG (JPEG), .EPS and .TIF (TIFF) file types, however PDF is the preferred format.
Check your file to make sure it meets our file creation guidelines. This will help speed up the production of your project and give your printed piece the best results.
Bleed and Safe Area
We require that you extend any images that run up to the trim line a minimum of 1/8" (0.125") past the trim line to create "bleed". Depending on what program you use to create your file, this may or may not change the total image area of your file. Programs like Photoshop that do not allow the creation of "bleed" or the addition of crop marks will require an image area that is 1/4" (0.25") larger than your desired final overall image area in both dimensions.
Safe Area is the 1/8" (0.125") area inside the trim line. Do not put critical information or images within the Safe Area. This is to prevent minor cutting variations from leaving unintended results at the trim edge. If you choose to make less than this minimum clearance, we will NOT be responsible for items that are cut off in this area.
Proofs & File Check
We offer two proof options:
If we see anything questionable with your file, we will contact you via email with our concerns. Please note that your job is not considered fully submitted until you respond to this email. This should be factored into your turnaround time. File check does not apply to No Proof, Run As-Is. No Proof, Run As-Is jobs print from the exact file(s) you upload unless it is not possible to print because your supplied file does not match the specifications ordered.
Please Note: The charge for us to review your file when first submitted is included in the price of your order. However, we will add a pre-press fee ($10) to prepare your file for print. If we note technical concerns with your file, we may email you with concerns, so you can upload a corrected file. If subsequent uploads still contain errors, you may be charged an additional pre-press fee to review your file again.